Effective Date: 13 September 2024
At Five One (“the App”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the App. By accessing or using the App, you agree to the collection and use of information as outlined in this policy.
1. Information We Collect
We collect several types of information to improve and provide our services:
a. Personal Information
When you register for the App, we may collect the following personal information:
- Name
- Email address
- Date of birth
- Gender
- Profile details, including photos and bio
b. Automatically Collected Information
When you use the App, we automatically collect certain information, including:
- Device information (e.g., device type, operating system)
- IP address
- Usage data (e.g., actions within the app, interaction history)
c. Location Data
With your permission, we may collect and process location data to enhance your experience by showing relevant matches based on your location. You can enable or disable location services at any time through your device settings.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account;
- Match you with other users based on your profile information;
- Enable interactions between users, including chat and video features;
- Improve the App’s features and user experience;
- Ensure compliance with our Terms and Conditions;
- Provide customer support;
- Send you notifications about updates or promotional offers.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following situations:
a. With Other Users
Your profile information, including photos and bio, will be visible to other users as part of the app’s core functionality.
b. Service Providers
We may share information with third-party service providers who help us operate and improve the App (e.g., cloud storage providers, analytics services).
c. Legal Obligations
We may disclose your information if required by law, such as in response to a court order or a legal process.
d. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the App. Cookies help us understand how you use the App and enable certain features, such as remembering your login details. You can control or disable cookies through your device settings, though doing so may limit the functionality of the App.
5. Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights concerning your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can update or correct your personal information through your account settings.
- Deletion: You can request that we delete your personal information, though certain data may be retained for legal or operational purposes.
- Data Portability: You may request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at [email protected].
7. Children’s Privacy
The App is not intended for users under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it immediately.
8. International Data Transfers
Your information may be transferred to, and maintained on, servers located outside your country or other governmental jurisdiction where data protection laws may differ. By using the App, you consent to the transfer of your data to these locations.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of this policy. Continued use of the App after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Email: [email protected]
This Privacy Policy explains your rights and responsibilities regarding the collection, use, and sharing of your personal information on the Five One App. Please ensure to review this policy regularly for any updates.